FAQ

Yes. Commissioners can edit a player’s picks.

The player will receive an email notification when changes are made.

Yes. Commissioners can remove a player at any time during the season.

Yes. A commissioner can promote any player to commissioner status.

Multiple commissioners are allowed per pool.

Yes. Commissioners can modify pool rules at any time, provided no games have started for that week.

Once picks are locked for the week, the rules are locked as well.

Commissioners have full control over their pool. They can:

• Add players
• Modify gameplay settings
• View pick submission status
• Submit picks on behalf of players
• Edit player picks
• Send pool-wide updates
• Remove players

College football formats are under consideration. Many commissioners have requested them, and they are on the roadmap for potential future seasons.

Yes. All pools are private.

You control access by sharing your custom invite link with the people you want to join.

Yes. Custom scoring options are available upon request. Contact us to tailor your pool settings.

There’s no need to duplicate your pool.

Simply log in each season and continue running your existing pool.

Yes. Commissioners can update pool settings — including pool type — even after the season begins.

Yes. Pool commissioners and members can view both:

• Weekly results
• Cumulative season standings

This allows you to track performance week-by-week as well as overall rankings.

Yes. One login can participate in multiple pools.

Switch between them anytime using the pool dropdown in the main menu.

Yes. In addition to regular-season pools, we offer postseason formats including playoff Pick’em and Super Bowl Squares. You can create or join them from your dashboard when postseason contests are open.

No. We support pools of all sizes — from small groups to large organizations.

No problem. You can start a pool at any time during the season and begin play in any week.

We offer multiple pool formats to fit any group:

• Pick’Em — Pick the winner of each game.
• Confidence — Pick winners and rank them for weighted points.
• Survivor — Choose one winning team each week. Lose and you're eliminated.
• Squares — A grid-based format, ideal for championship games.

In Confidence Pools, you pick winners and rank them. Higher-ranked picks earn more points if correct.

In Pick’Em, you simply select the winner of each game. All correct picks are worth the same value.

Yes. If your pool is configured for season-long standings, playoff results will continue to accumulate into the year-to-date totals for all players.

They can be. It depends on how your pool’s submission deadline is configured.

If the deadline is set before all games, Thursday games are included. If not, they may lock individually at kickoff.

Yes. Commissioners can modify the submission cutoff at any time by going to:

Pool Settings → Submission Schedule

Yes. You may update your picks as often as you'd like until the submission deadline.

Once the cutoff passes, picks are locked.

If a game is canceled, it does not count as a win or loss.

If a game is postponed and later rescheduled, picks will stand and scoring will update once the game is officially completed.

Late picks are handled on a pool-by-pool basis.

If the pool allows it, commissioners may enter late picks on behalf of a player.

Deadlines are configurable by pool. Picks can be due:

• Before all games begin
• Before Sunday games (NFL)
• Before Saturday games (College)
• Before each individual game starts

Your commissioner selects the submission format during setup.

Yes. Commissioners can modify submission timing anytime:

Pool Settings → Submission Schedule

Options include:

• Before all games
• Before Sunday games
• Before each game

Pool type (Pick’em vs Confidence) is set in pool settings.
If the option is locked after creation, contact support and it can be adjusted for you.

A tied game counts as a loss for pick scoring purposes.

Yes. All tables can be exported as a CSV file for use in Excel or other spreadsheet software.

Yes. All previous weeks can be viewed by visiting the Matrix Page and selecting a week from the Previous Week dropdown.

In Confidence Pools, players rank their picks. The higher a team is ranked, the more points it is worth.

If the team wins, the player earns the assigned points. If the team loses, they earn zero points for that pick.

Example:

If a player ranks:

• Chiefs as 16
• Eagles as 15
• Bills as 14

And the Chiefs and Bills win, but the Eagles lose:

The player earns:

• 16 points (Chiefs)
• 14 points (Bills)
• 0 points (Eagles)

Total = 30 points for the week.

If two players finish with the same record, it is recorded as a tie in the system.

Each pool determines its own tiebreaker rules or payout structure.

No. Preseason games are not included in pool play.

Overtime games are not treated differently.

The final score — including overtime — determines the winning team.

Games that end in a tie are counted as a loss for pick scoring purposes.

We currently support:

• NFL
• College Football

Deadlines are not based on a specific time zone.

Picks lock based on each game’s official kickoff time.

Numbers are randomly assigned once the grid is fully filled.
This typically occurs shortly before the game to ensure fairness.

Yes. Email notifications are enabled by default.

SMS reminders are currently in development and will be available soon.

Yes. The platform is built mobile-first and works seamlessly on phones, tablets, and desktops.

Yes. “Pick the Game” is available on both iOS and Android.

You can download it from the Apple App Store or Google Play Store.

We officially support the latest versions of:

• Chrome
• Firefox
• Safari

First, confirm that notifications are enabled in your account settings.

Then check your spam or junk folder. If you’re still not receiving emails, contact support for assistance.

Yes. Commissioners can enable tiebreaker columns to be visible to all members in the standings view.

Currently, tiebreaker selections are visible once submitted. Some commissioners prefer hiding them to prevent late adjustments in tied scenarios. This is a known request and may be added as a future option.

The tiebreaker is based on closest to the actual points scored, regardless of whether the guess is over or under.
The difference from the actual score is what matters.

Example:

Both are equally close.